Effective Date: 11/07/2025
At Leptopwala.com, we understand that circumstances may change and customers may need to cancel their order. Our cancellation policy is designed to be simple and transparent.
❗ Order Cancellation – Before Dispatch
- You may request cancellation within 12 hours of placing the order or before it is dispatched, whichever is earlier.
- Cancellation requests can be made via:
- WhatsApp: +91 84455 89612
- Email: leptopwala45@gmail.com
If your order is not yet shipped, we will process the cancellation and refund your payment to the original source.
🚚 Order Cancellation – After Dispatch
- Once the order is dispatched, cancellation is no longer possible.
- In such cases, you may refer to our Return & Refund Policy after delivery is completed.
💸 Refund Timeline
- Refunds (in case of successful cancellation) will be initiated within 5–7 working days
- The refund will be credited to the original payment method (Razorpay, UPI, bank transfer, etc.)
📌 Important Notes
- COD (Cash on Delivery) orders cannot be canceled after dispatch
- We reserve the right to cancel any suspicious or bulk orders at our discretion
- For orders canceled due to out-of-stock or operational issues from our end, a full refund will be issued
📞 Contact for Cancellations
For any order cancellation or help:
📧 Email: leptopwala45@gmail.com
📱 WhatsApp: +91 84455 89612